ODpal Grow
Early accessRetention on autopilot.
Last year's exams are next month's schedule, if someone reaches out. Grow sends the recalls, reorder nudges, and benefit reminders your team never has time for, and patients book themselves back in.
Recall campaigns
Recalls that run themselves
Every patient gets a recall sequence timed to their last exam: a push notification in your app, then text or email for anyone who has not installed it, each with a self-booking link. No call lists, no sticky notes, no staff hours. The schedule refills from patients you already earned.
Exam complete
Emma W. · last March
Recall sent
11 months later · push first, text as backup
Emma books online
Thursday 3:20 PM, no phone call
Contact lens reorders
Reorders in one tap, revenue that stays home
When a patient's supply runs low, Grow sends a reorder nudge before the internet retailers get there. One tap reorders through your practice, at your prices, with their prescription already on file. Recurring revenue you were losing to a warehouse.
MyVisionPal notification · today 10:02 AM
Hi Marcus, your contacts are running low. Tap to reorder your usual 90-day supply from Your Practice.
90-day supply · both eyes
Prescription on file · ships to home
Order placed · arriving Thursday
Benefit reminders
Use-it-or-lose-it, actually used
Every December, unspent vision benefits evaporate. Grow reminds patients while there is still time to book: remaining benefits, expiring FSA dollars, and a link to your schedule. Year-end stops being a scramble and becomes your busiest month on purpose.
Year-end benefits campaign
Ends Dec 31Illustrative campaign view
Campaigns
Any message, to exactly the right patients
New frame line, trunk show, dry eye clinic, schedule gap next Tuesday. Pick the audience, write the message once, and Grow delivers it by app notification, text, and email without exporting a spreadsheet or learning a marketing tool. It already knows who should hear it.
New campaign
Audience
Contact lens wearers, no visit in 18 months
214 patients
Message
We miss you! Book this month and your CL fitting fee is on us.
Grow is an add-on to ODpal Care. The messaging, booking, and patient records that power these campaigns live there.
See what ODpal can do for your practice.
A 30 minute walkthrough with someone who knows optometry, using your practice as the example.